DECEMBER 2002
Achieving ROI for an Electronic Forms Implementation:
A Roadmap for Success
A 2002 Whitepaper by CAP Ventures for Create!Form International
If you are new to ROI, then “Achieving ROI for an Electronic Forms Implementation: A Roadmap for Success, is a good jumping in place. Compiled by CAP Ventures, this whitepaper does an excellent job of outlining the necessary steps required for assembling ROI data as they pertain to an eForms project in a simple, straightforward manner. If you’re an old hand at ROI, most of the “roadmap” information will be rudimentary for you, but you may find the Case Studies information of value when incorporating comparative businesses analysis into your ROI strategy documentation.
A look at the Table of Contents just about says it all: The “Top Ten” Ways e-forms Processes Deliver ROI; Defining Your Business Case; Defining your Costs; Estimating Your ROI; and so on, merit a full read of this paper. Among the strong points Achieving ROI makes is “an e-forms implementation that focuses on mission-critical transaction documents [invoices, purchase orders, etc.] can lead to competitive advantage… [and] every advantage you gain will mean the difference between a win for your business versus a win for your competitors.”
Along with a simple ROI formula for tangible costs, four case studies, a no-nonsense approach to activity-based costs and an e-forms “Roadmap for Success”, Achieving ROI is a concise guide for putting together the critical dollar information every manager understands.